- DATE(S) : October 16, 2019
- URL : https://stratfest.aaaa.org/
- ADDRESS :
- SPEAKER : Sana Ansari
We’re living in the age of the empowered consumer. Technology has given consumers great influence and even greater expectations for what brands must deliver. Their sentiment can build a brand up or take it down overnight. Consumers are changing the marketing remit—forcing brands to put customer experience at the center of every aspect of their business.